GZ SERVICE DELIVERY MANAGER

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Job Family: Product line
Updated At: 2019-03-14

JOB DESCRIPTION

DUTIES & RESPONSIBILITIES:  (not listed in any particular order)

Conducts field audits to monitor proficiency and compliance with standard operating procedures.

Gathers and interprets service statistics and improves the safety culture into the Product Line

Ensure WISE is utilized fully by Application Engineers and maintenance team

Plans equipment utilization.

Gathers and interprets equipment utilization statistics.

Assists in locating assets for operations personnel.

Assists operations personnel in resolving asset discrepancies and helps in ordering spares.

Keeps up to date on new developments in tools, services, and evaluation techniques.

Ensures that all NCRs are followed up to closure with Root Cause Analysis.

Bringing on board standard operating procedures and helping with the implementation of these

Formalizes SQ reviews with key clients on a quarterly basis.

Performs internal audits in locations and assist with their closure.

Ensures proper maintenance procedures are followed at the location.

Ensure MyAdvisor is utilized by Workshop staff. Monitor and report on MyAdvisor outputs to management.

Promotes the SQ as well as the HSE culture in the country as per the corporate guidelines.

Demonstrates fundamental Safety & Quality Leadership as charge of the business unit sector or product line, ensuring personal accountability across all levels

Implements and ensures compliance to safety process and protocols as directed by the PL and Country Structure, regularly holds / participates in safety meetings, Opportunities for Improvement and the Weatherford Safe Start program

Coordinates with assigned engineers and technicians for the management of tool and equipment preventative maintenance, modifications and repairs, and ensures all field and workshop personnel follow preventative maintenance procedures, and ensures that all NCRs are followed up to closure with Root Cause Analyses.

Ensures implementation to and compliance with the General MPD Policy and Standard Operating Procedures

Evaluates the quality, proficiency and efficiency of field operations by regular well site visits to ensure compliance with standard operating procedures and conducts analysis of reports and log quality control

Participates in Annual Technical Systems Audits to ensure that MPD and Country Systems are effectively implemented, such Audits will be led by a supporting authority

Ensures prompt and efficient reporting and administration according to Company, policies and regulations, including financial, operational and QHSSE

Ensures that personnel are aware of the latest developments for logging equipment, including the distribution of Operations Letters

Ensures that critical information on technical and safety issues is distributed throughout his change of command, making sure that regular meetings are held and document to ensure all personnel are aware of their roles and responsibilities on operational matters and the continuous improvement of the location

Responsible for the training, competency, development and appraisal of location staff, ensuring that engineers, operators, workshop, and clerical staff training is identified and undertaken

Provides assistance and guidance in the training of all levels of staff

QUALIFICATIONS

 

Essential

  • Good mechanical aptitude
  • Understand fundamental math and physics
  • Good computer skills
  • Process oriented
  • Good leadership skills

Preferred

  • Knowledge of windows based systems
  • Demonstrated mechanical ability
  • Tap Root
  • High School Diploma or GED
  • Engineering or Geology degree
  • Weatherford Safety training
  • QHSEE Background
  • At least 5 Years previous MPD experience
  • Must have at least achieved the rank of General Field Engineer
  • Tap Root

 

 

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