Customer Service Representative (Wellhead) – Odessa, TX

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Job Family: Customer service
Updated At: 2018-06-13

ORGANIZATION SUMMARY

Weatherford is one of the largest multinational oilfield service companies providing innovative solutions, technology and services to the oil and gas industry. The Company operates in over 90 countries and has a network of approximately 1,000 locations, including manufacturing, service, research and development, and training facilities and employs approximately 29,500 people. For more information, visit www.weatherford.com and connect with Weatherford on LinkedInTwitterYouTube and Facebook.

Weatherford delivers innovative technologies and services designed to meet the world’s current and future energy needs in a safe, ethical, and sustainable manner. Grounded by our core values and inspired by our world-class people, we are committed to being a trusted business partner to those we serve.

 

JOB DESCRIPTION

Generate quotations & Sales Order received and enters domestic, international, and intercompany orders in a timely fashion.

DUTIES & RESPONSIBILITIES:

Enter Sales orders as received from domestic, international and intercompany customers.

Coordinate request for quotations with Engineering and Manufacturing &

Maintain and update customer list, price list, etc

Coordinate order changes with customer and manufacturing.

Provide technical assistance whenever possible.

Expedite rush orders as required.

Work with supervisor to handle issues that require assistance in resolving.

Callout when scheduled..

Filing and other administrative duties as required.

Know and understand Weatherford Quality Policy and comply with all requirements of the Quality System Manual, Quality Procedure Manual, and Department Operating Procedures.

Must understand and comply with all safety rules and company policies of Weatherford.

Work assignments carried out to the highest quality level.

Perform various other duties and activities as assigned by supervisor within the physical constraint of the job.

 

QUALIFICATIONS

Required:

1-3 yrs knowledge and experience of Wellhead

Good writing and verbal communication skills.

Knowledge in computers.

General knowledge of products to be sold and purchased

Telephone etiquette.

Must have basic reading, writing and math skills

Should be able to work and interact with all levels of personnel

Self-starter and motivator.

The physical ability to immediately respond to emergency situations.

Must reside within a 50miles radius of Odessa, TX

Preferred:

Valid Driver’s License

Excel knowledge

 

POSITION SPECIFIC DETAILS

Weatherford offers competitive compensation and benefits upon hire; including paid vacation to start, matching 401K program, comprehensive benefits program, and employee stock purchase program (ESPP) and opportunities for on-going training and career development. VEVRAA Federal Contractor – Priority Referral Requested

Weatherford is an Equal Opportunity Employer Females/ Minorities/ Veterans/Disabled and gives consideration for employment to qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. 

 

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