Senior Deployment Engineer

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Location: MANAMA, Bahrain
Job Family: Engineering
Updated At: 2018-07-17

This job posting is no longer active

JOB DESCRIPTION

  • Answer phone calls and emails from customers asking for assistance with product issues.
  • Help field support/clients with upgrading and configuring the software.
  • Participate in software testing during the release cycle.
  • Provide custom solutions through Scripts.
  • Train customers on new product features.
  • Identify cause of problem reported by debugging C/C++/Scripts if necessary correct them or report them to the developers
  • Provide support to internal and external clients working on consulting projects which use the company’s optimization software.
  • Understand how Production Optimization Products work from the users Perspective.
  • Install, upgrade and configure Production Optimization Systems or assist field support in doing so.
  • Interact with Customers to understand and troubleshoot Product Issues.
  • Provide custom solutions through scripts.
  • Should be able to troubleshoot issues related to SCADA Hardware and Radio communications
  • Independently develop project plans, handle  system deployments and provide services at customer sites for advanced solutions
  • Guide a junior members of the deployment  team in solving issues that they may be facing
  • Provide team leadership when multiple deployment team members are involved
  • Train users in system usage and administration
  • Must understand and comply with all safety rules and company policies of Weatherford
  • Perform various other duties assigned by supervisor within the physical constraints of the job
  • Extensive Domestic and foreign travel required 50-75%

QUALIFICATIONS

  • BS Computer Science or Engineering
  • 3+ years experience in a similar role trouble shooting and diagnosing problems with hardware and software (Masters +1   considered in lieu of Bachelors +3)
  • 3+ Years of  debugging /programming skills in VB, Java Script, C/ C++, C#, HTML, XML
  • 3+ years experience in Relational data bases and SQL 
  • Work experience working with SCADA Software and Hardware
  • Experience in protocols MODBUS or Baker
  • Windows programming environment and web development
  • Excellent verbal and written communication skills
  • Ability to calmly manage crisis situations
  • Ability to plan ahead and organize daily and weekly tasks
  • Ability to work with minimum supervision
  • Experience in Oil and Gas or Process industry Experience
  • Experience in a similar role trouble shooting and diagnosing problems with hardware and software
  • Field experience in Oil & Gas
  • Experience in Oil & Gas well optimization 

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