SERVICE DELIVERY COORDINATOR - CMT

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Updated At: 2018-03-12

This job posting is no longer active

JOB DESCRIPTION

Duties, Responsibilities & Accountabilities:

  • Maintains Weatherford's Quality, Health, Safety and Environmental (HSE) management programs (8 GEMS and 4 TENETS) and their associated 'Rules to Live By'.
  • Ensuring that processes needed for the quality management system are established, implemented, and maintained.
  • Ensuring initiation of actions to minimize the likelihood of occurrences of non-conformities.
  • Ensuring the promotion of awareness of customer requirements.
  • Reporting to operations manager on the performance of the IMS and any need for improvement.
  • Encouraging personnel HSE awareness among individual Company employees, the collective work-force and any personnel contracted to, or visiting a Company location/ facility.
  • Assisting the line in regular inspections and audits at the facility.
  • Maintains a follow-up record for the close-out of recommended corrective actions arising from internal / external audits, incidents, near misses, HSE hazards alerts, inspections, audits and emergency exercises.
  • Assists the line at all times for the investigation of incidents, near misses and HSE hazards. (TapRoot champion and facilitator).
  • Regularly attends and lead QHSE meetings in behalf of product line.
  • Promptly and professionally responding to all reports of unsafe conditions, unsafe activities, incidents and near misses which are observed or received from Company employees or third parties.
  • Responding promptly and professionally to requests from the operational line with regard to assistance in the investigation of incidents, near misses and HSE hazards.
  • Monitoring safety and emergency equipment, whether portable or installed, to ensure said equipment is maintained by the line in a safe operable condition, and that such equipment is correctly used.
  • Monitoring the facilities, tools and equipment, in use within the areas visited to ensure the latter are maintained by the line in a safe operable condition.
  • Apply risk management techniques to identify the HSE risks and hazards from operational activities.
  • Ensure compliance with HSE standards and regulations.
  • Advise on the establishment and monitoring of QHSE Performance Indicators against targets and informing the trends to the QHSE.
  • Ensure the application and integrity of QHSE-OEPS at locations and ensure the compliance.
  • Raise incidents in WPTS & Follow-up and close out as priority. Report the outstanding pending CPAR’s during Ops. Meeting. And responsible for closure.
  • Raising Incident Alerts for the DV incidents and forward to Region for approval and distribution.
  • Raising NCR’s in WPTS for any Non-conforming items identified during receiving shipments, In-Process Inspections and after delivery.
  • Responding to Auditors & Follow-up on audit findings to have corrective and preventative allocated to the tasks.
  • In conjunction with ops manager, Promote the compliance levels of competencies for the employees in the PL.
  • Tracks and monitors training compliance for the Cementing Product Line.
  • Implementing action items in timely manner and report the progress to Ops. Manager time to time.
  • Implementing OEPS & Product Line PSRP requirements.
  • Involve in workshop/field activities when required for tool inspections & follow-up with third party vendors to get this done.
  • Educate workshop personnel on tool inspections and ensure they follow updated well construction Products PSRP paper work.
  • Educate workshop personnel on OEPS Quality & HSE standards requirements as part of TBT and communicate Product & HSE alerts when required during TBT.
  • Upload RADAR card’s in WPTS on weekly basis.
  • Ensure processes are updated and followed by product line personnel.
  • Responding to any other tasks assigned from CPLM & Ops. Manager as required. 

Required Skills:

  • Intermediate skills at using Microsoft Office suite
  • Critical thinking/reasoning ability
  • Ability to collaborate with others and have good team building skills
  • Ability to attend to detail and work in a time-conscious and time-effective manner
  • Ability to analyze and trend statistical data
  • Thorough knowledge of Quality regulatory/legal requirements in the Country/Area of operation
  • Excellent presentation and facilitation skills and the ability to communicate with large groups of people
  • Sound understanding and practical application of financial processes
  • Sound understanding and practical application of human resource processes
  • Intermediate skills using Weatherford's enterprise systems (WPTS, eDMS, Weatherford's Document Distribution System, etc.)

Required Education:

  • Degree / Diploma in Engineering

Required Experience:

  • Worked previously in Quality HSE roles for 5 years minimum

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